SaaS Helpdesk - Best in Class Cloud Based Helpdesk

The startup provides a Cloud based Helpdesk and is used by several organizations globally. It’s a Pay As you go service which means you don’t have to invest in any new hardware,software or other services. The First three Users are Free for you. I would allow you to explore the other interesting options on the site.

You can visit http://www.freshdesk.com/.  You can setup a free account on this site itself through the Get Started button on the Homepage. You could also create a

Custom domain for e.g. mycompany.freshdesk.com which could then be used by employees of "mycompany" globally.

TOP FEATURES

·         Help Desk Ticketing

·         Social Customer Service

·         Time Tracking

·         Built-in Knowledge Base

·         Help Desk Automation

·         Integrated Forums

·         Multi-product Helpdesk

·         Help Desk Reporting

·         Help Desk Gamification

·         Help Desk Mobile App

How Cloud Computing Can Help Small Businesses

Good Read.

Cloud computing makes use of the excess server capacity of specialized providers. Your work may be split among many machines, sometimes called virtual servers, that also work on the tasks of other individuals or companies. (Software-as-a-service, often confused with cloud computing, is a subset of it.) Cloud computing can help small businesses ease capacity issues such as the ones BrickSimple experienced. You don't need to invest in your own servers or employ staff to take care of them. Instead, you pay only for the capacity you need at a given time. And as demand rises, capacity increases without interruptions.


http://www.businessweek.com/magazine/content/09_68/s0908060315092.htm

Cloud Cost - Amazing !!

The New York Times used 100 Amazon EC2 instances and a Hadoop application to process 4 TB of raw image TIFF data (stored in S3) into 11 million finished PDFs in the space of 24 hours at a computation cost of about $240 (not including bandwidth)

Should I Move to the Cloud???????

Recently came across a simple article on this question.

"The cloud is the "it" thing for business lately. You hear and read about it constantly. Are you thinking about moving your business data to the cloud? Is the cloud right for your small business?

You may be using cloud services already without even realizing it......"

Read on at http://blogs.findlaw.com/free_enterprise/2011/09/should-i-move-to-the-cloud-or-save-the-monthly-fee.html

How The Cloud Works

Pls click for the source : http://www.rackspace.co.uk/cloud-computing/ 

Cloud Hosting

You should visit exult.runhosting.com for a wide range of Cloud options.Much beyond simple web hosting.let me know how it went.

Startup Management Tools

http://youtu.be/l9Zk-4Ml-s4

NIST definition of cloud computing

The NIST definition characterizes important aspects of cloud computing and is intended to serve as a means for broad comparisons of cloud services and deployment strategies, and to provide a baseline for discussion from what is cloud computing to how to best use cloudcomputing.

 
http://csrc.nist.gov/publications/nistpubs/800-145/SP800-145.pdf